Privacy Policy
Last Updated: June 2026
DTH Abseiling & Property Services is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our services.
Who we are
DTH Abseiling & Property Services provides professional rope access, abseiling, offshore and specialist maintenance services throughout the UK and internationally.
If you have any questions regarding this Privacy Policy or the personal information we hold about you, please contact us using the details provided on our Contact page.
Information we collect
We may collect the following information:
- Name
- Email address
- Telephone number
- Company name (where applicable)
- Project details and enquiry information
- Information submitted through our contact forms
- Website usage data
- IP address and browser information
- Cookie and analytics data
How we use your information
We may use your information to:
- Respond to enquiries and requests
- Provide quotations and service information
- Deliver our services
- Communicate regarding ongoing projects
- Improve our website and user experience
- Maintain business records
- Meet legal and regulatory obligations
We will only process personal data where we have a lawful basis to do so under applicable data protection laws.
Contact forms
Information submitted through our contact forms is used solely to respond to your enquiry, provide quotations and discuss our services.
We do not sell, rent or share your personal information with third parties for marketing purposes.
Cookies
Our website uses cookies to improve functionality, enhance user experience and help us understand how visitors use our website.
Cookies are small files stored on your device that allow websites to recognise your browser and remember certain information.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.
Google analytics
We may use Google Analytics to monitor website traffic and understand how visitors interact with our website.
Google Analytics may collect information such as:
- Pages visited
- Time spent on the website
- Device and browser type
- General geographic location
- Referring websites
This information is anonymised where possible and is used solely to improve our website and services.
Google maps
Our website may include Google Maps to help visitors locate our business and service areas.
Google may collect certain information when interacting with embedded maps in accordance with its own Privacy Policy.
Google reCAPTCHA
To help protect our website from spam, abuse and automated submissions, we may use Google reCAPTCHA on our contact forms.
This service may analyse information including:
- IP address
- Browser and device information
- User interactions with the website
The information collected is subject to Google's Privacy Policy and Terms of Service.
Data security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory and business requirements.
When information is no longer required, it will be securely deleted or anonymised.
Your rights
Under UK data protection legislation, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Request a copy of your personal information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us.
Third-party websites
Our website may contain links to external websites. We are not responsible for the content, security or privacy practices of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology or our business operations.
Any updates will be published on this page and will take effect immediately upon posting.
Contact us
If you have any questions about this Privacy Policy, how your personal information is used, or wish to exercise your data protection rights, please contact DTH Abseiling & Property Services using the contact details provided on our website.